Product quality commitment
1. Where to buy our products, from the date of purchase, commercial grade products provide 1 year warranty, 3-year maintenance services; industrial grade products provide 3 months replacement, 2 year warranty and lifetime maintenance services; except as otherwise agreed ʱ??
2. During the warranty, freight shared by both sides; outside the warranty period, the customer shall bear the cost of shipping and related materials.
3. related accessories provided with the product does not provide warranty service, such as: cables, terminals, CD-ROM.
4. Due to improper operation, man-made damage, unauthorized disassemble, damage accident or disasters caused by force majeure and unauthorized products not covered under warranty
Fault repair time
From the date of receipt of the service product, to complete the repair within seven working days; Ruoyin lack of special accessories, delays, will discuss with customer maintenance time required, but will not exceed the maximum one month.
The following are not provided limited warranty and warranty service
1. Barcode or has been torn off;
2. Cabinet severe deformation or breakage physical damage;
3. Unauthorized repairs or modifications to the product caused damage;
4. During the warranty period, but due to human damage or violation of instructions for use and product damage, such as: wrong power supplies.
5. It has exceeded the warranty period of the product;
6. Force majeure cause damage to the equipment, such as: lightning, earthquakes, floods, etc.